Mistakenly transferred money to the wrong UPI ID or mobile number on Google Pay (GPay)? Don’t worry — you can get your money back within 24 hours by following these simple steps.
📞 Step 1: Call the GPay Customer Support Helpline
If the money has gone to the wrong recipient, the first step is to report it to GPay's support team.
📱 Call: 1800 120 1740
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Keep details like the Transaction ID, amount, date, and recipient's UPI ID handy.
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Explain the issue clearly to the customer care executive.
🌐 Step 2: Submit a Complaint on the NPCI Website
The National Payments Corporation of India (NPCI) handles all UPI-related transactions in India. If GPay doesn’t resolve your issue, you can raise a complaint through NPCI.
Fill in the following details:
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Your Name and Mobile Number
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Transaction ID and Date
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Bank and GPay Details
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Reason for Dispute
⏱️ Step 3: Wait for Refund Within 24 Hours
Once your complaint is registered correctly, the refund is usually processed within 24 hours, provided the recipient hasn't already withdrawn or used the funds.
⚠️ Note: Refunds depend on whether the wrong recipient still has the money in their account.
🔐 Tips to Avoid Future Mistakes
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Always double-check the UPI ID or phone number before sending.
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Take a screenshot of your transaction for records.
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Report the issue immediately for the best chance of a refund.